We don’t just tolerate difference, we embrace it. 

At Heart of Hospice, we value diversity and believe all individuals have the right to be themselves. We meet our patients and our families where they are, irrespective of their beliefs, lifestyle, diagnosis, DNR status, care plan choices, or desire to hold hope. We know that transforming end-of-life care begins by listening to and accepting those who need it. Working with each patient and family allows us to develop individual care plans that carefully integrate their thoughts with ours. Our openness and adaptability mean we are constantly pushing boundaries and eliminating barriers so that all hospice-eligible patients can receive the care they need and deserve.

Heart of Hospice’s advocacy and appreciation for diversity encompass more than just our patients; it includes our employees too. Respecting the decisions our team members make and embracing them for who they are cultivates talent and personal growth, enabling us to better serve our patients, families, partners, and communities. It is our hope that our universal acceptance will empower all to have a voice and encourage them to use it.

334 Non-Discrimination Policy

As a recipient of Federal financial assistance, Heart of Hospice does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, disability, or age in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by Heart of Hospice directly or through a contractor or any other entity with which Heart of Hospice arranges to carry out its programs and activities.

This statement is in accordance with the provisions of Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Regulations of the U.S. Department of Health and Human Services issued pursuant to these statutes at Title 45 Code of Federal Regulations Parts 80, 84, and 91.

In case of questions, please contact:
Provider Name: Heart of Hospice
Contact Person/Section 504 Coordinator: Cindy Frazier
Telephone number: 1-855-437-2943

Spanish: Este Aviso contiene información importante. Este aviso contiene información importante acerca de su solicitud o cobertura a través de Heart of Hospice. Preste atención a las fechas clave que contiene este aviso. Es posible que deba tomar alguna medida antes de determinadas fechas para mantener su cobertura médica o ayuda con los costos. Usted tiene derecho a recibir esta información y ayuda en su idioma sin costo alguno. Llame al 1-855-437-2943.

French: Cet avis a d'importantes informations. Cet avis a d'importantes informations sur votre demande ou la couverture par l'intermédiaire de Heart of Hospice. Rechercher les dates clés dans le présent avis. Vous devrez peut-être prendre des mesures par certains délais pour maintenir votre couverture de santé ou d'aide avec les coûts. Vous avez le droit d'obtenir cette information et de l’aide dans votre langue à aucun coût. Appelez 1-855-437-2943.

Vietnamese: Thông báo này cung cấp thông tin quan trọng. Thông báo này có thông tin quan trọng bàn về đơn nộp hoặc hợp đồng bảo hiểm qua chương trình Heart of Hospice. Xin xem ngày then chốt trong thông báo này. Quý vị có thể phải thực hiện theo thông báo đúng trong thời hạn để duy trì bảo hiểm sức khỏe hoặc được trợ trúp thêm về chi phí. Quý vị có quyền được biết thông tin này và được trợ giúp bằng ngôn ngữ của mình miễn phí. Xin gọi số 1-855-437-2943.

Questions? Contact Us.