Ryan Klaustermeier, MSN, RN, CHPN, CHPCA, is the Vice President of Innovation for Heart of Hospice. Ryan is an end-of-life and advanced illness industry expert with 15 years of experience across a variety of roles. He is recognized by his peers as a skilled Registered Nurse and operator, known for ensuring financial performance, growth, and regulatory compliance. He began his hospice career as a CNA before serving as an LPN, an RN Case Manager, a Director of Nursing and then an Administrator. He comes to Care at Heart after serving as Administrator for Heartland Hospice—Madison, Wisconsin since 2012. He currently Chairs the National Hospice and Palliative Care Association’s Next Generation Leadership Council.