Rachel Arnold joined the Heart of Hospice - Western Arkansas team in November 2018 as the Business Office Manager. She graduated from Louisiana State University – Shreveport in 2007 with a Bachelor of Science in Psychology. She has served on multiple Board of Director groups and has been Chairman for many non-profit organizations. She has an extensive background in Human Resources Management, Customer Service, Finance, and Leadership. In 2020, Rachel became one of the first Business Office Managers to become a Certified Hospice Manager.