Heart of Hospice Leadership Team

Our leadership team combines passion for Hospice with years of experience in the industry to create a culture that will exceed the expectations of our patients and families and help transform end of life care in the communities we serve. We believe in our employees, our company and our culture. We work each and everyday to deliver extrodinary care to our patients.

Carla Davis - CEO

Carla Davis is the CEO for Heart of Hospice, a privately held company of Evening Post Industries in Charleston, SC. Carla has over 26 years of hospice experience, of which over 20 years were in executive leadership roles. She has diverse compliance, operational and sales experience including roles as Chief Operating Officer of VistaCare and Vice President of Sales and Marketing at Heartland Home Health Care and Hospice, a division of HCR ManorCare. Carla has particular expertise in same store and organic growth. Additionally, she has a strong background in compliance including experience with one of the country’s largest fiscal intermediaries (Palmetto GBA), educating and regulating hospice providers.

Cindy Frazier - Chief Compliance Officer

Cindy Frazier is the Chief Compliance Officer and Vice President of Organizational Integrity working closely with all locations.

Compliance is the cornerstone of Heart of Hospice. Cindy filters Compliance throughout the organization. Heart of Hospice offers a venue for employees to voice concerns in an anonymous fashion. She works to define federal and state regulations to all employees and to ensure Policies, Procedures, HIPAA, Education, Safety and Quality Assurance Performance Improvement are educated and disseminated throughout. Her department performs Mock Surveys, investigates complaints, audits claims prior to billing, assists with DHH surveys, government audits and acquisitions. She is always available to answer questions and support the employees 24/7.

Also, she currently serves as the Secretary of the Board of Directors for LMHPCO and a member of the Medicaid Simplification Committee for DHH in Louisiana.

Cindy has been with Heart of Hospice since 2008 and has served in many roles such as Account Executive, Administrator of two locations and Chief Operating Officer. She began her current role as Chief Compliance Officer in 2014. She’s a happily married mother of four adult children. Cindy earned her BA in Journalism with a Minor in Public Relations from the University of Memphis.

What does Hospice mean to me? I believe the hospice benefit is a true gift! It is the gift of time. It is a wonderful opportunity to say the things we need to say, share memories we need to share and give love we need to give. It’s a time to secure our legacy before we leave this earth and a time to tuck in those we will be leaving behind.

I am honored to work with such amazing individuals who believe this through and through.

Kellie Foreman - Director of People Development

Kellie Foreman joined Heart of Hospice in October 2011 as the Director of Human Resources. She is currently serving as the Director of People Development, is a member of the Central Support Team for all Heart of Hospice locations, and is a part of the acquisition integration team. Her main role at HOH is to ensure all employees have what they need to be successful and would recommend Heart of Hospice as a great place to work. She assists in coordinating with the agencies to maximize employee retention, recruitment, orientation and the development of all hospice employees. She works indirectly with the Chief Compliance Officer in managing human resource policies, education and training, and regulatory compliance. Kellie has 26 years of experience in the healthcare field and is a great advocate for our employees.

What hospice means to me?

Hospice focuses on quality of life when quantity is no longer an option, not expecting the patient and families to give up hope, while guiding them through the journey.

Kathy Scarborough - Director of Medical Review

Kathy Scarborough is the Director of Medical Review and a member of the Central Support Team for all Heart of Hospice locations. Kathy assists in developing, implementing and coordinating the HOH QAPI Plan, performs audits of charts and processes, gathers and reports QAPI metrics and works with other team members to ensure educational activities are congruent with Heart of Hospice’s mission. She has been with Heart of Hospice since May of 2013. She loves being part of an interdisciplinary team that individualizes the plan of care to provide relief from both the physical symptoms and psychosocial stressors of terminal illness. Kathy earned her undergraduate degree in Psychology with a minor in Justice at the University of Alaska Anchorage, she has a RN degree from LSUE and her Master's degree in Business Administration with a concentration in Healthcare Administration from ULL.

Susan DeTorre - Director of Finance

Susan DeTorre is the Director of Finance for Heart of Hospice. Susan began her financial management career working in the hospital industry and then spent several years in the newspaper industry – some of those years spent working with Evening Post Industries. Upon her relocation to the Charleston, SC, area, she returned to the healthcare world working in various sectors – home therapy, durable medical equipment and hospice. Working for Heart of Hospice has provided her the opportunity to be in the hospice field which she finds very rewarding and, also allowed her the opportunity to return to Evening Post Industries. She and her team do not provide hands-on patient care with HOH, but are a vital part of the support structure for the clinical teams in the field who provide comfort and care daily to our patients and families at their time of need.

Susan is a graduate of West Liberty University in West Virginia. She is a Certified Management Accountant (CMA) and a member of the Charleston CFO Council.

Ryan Stokes - Director of Information Systems and Analytics

Ryan has over 10 years of experience in Home Health and Hospice information systems and analytics. Ryan has a diverse skill set with his mix of Marketing and Information Systems knowledge. He has worked as a Project Director for Maritz Research, a Manager of Marketing Systems and Analytics for Heartland Home Health and Hospice, and now has relocated from Ohio to Charleston, SC to work for Heart Of Hospice. Ryan is a graduate from Bowling Green State University in Bowling Green, Ohio.

Have More Questions?

We're here for you, 24 hours a day / 7 days a week to answer any question, big or small, or even come out and evaluate you or your family member for services. To get in touch with us you can chat with one of our team members below, call 1-844-HOH-0411, or click on contact us to email.